Perencanaan Software Logistik dan Delivery untuk Operasi Medan
Software logistik perlu mengoordinasikan order readiness, route assignment, status driver atau vehicle, proof of delivery, failed delivery, return, biaya, dan customer visibility tanpa kehilangan transaction traceability.
Konfirmasi dispatch readiness
Release delivery setelah stock, document, credit, packaging, route, dan service constraint tervalidasi.
Catat field execution
Rekam departure, arrival, bukti geotag atau timestamp bila tepat, recipient, quantity, note, dan exception.
Kontrol failed delivery dan return
Gunakan reason code, evidence, stock disposition, rescheduling, credit impact, dan follow-up owner.
Ukur service dan biaya
Pantau on-time delivery, completion rate, cost per delivery, failed attempt, damage, dan customer complaint.
Pertanyaan implementasi yang sering muncul.
Apakah TEKADA memiliki kantor fisik di Medan?+
Tidak. TEKADA berkantor pusat di Batam dan melayani project Medan melalui remote delivery serta kolaborasi on-site berbasis kebutuhan project.
Apa yang perlu disiapkan sebelum discovery?+
Siapkan process owner, current workflow, contoh data, existing system, bottleneck, user, integration requirement, serta target outcome yang dapat diukur.
Apakah implementasi harus dilakukan sekaligus?+
Tidak. Pilot atau phased delivery membantu memvalidasi workflow, data, integration, adoption, dan acceptance criteria sebelum rollout lebih luas.